**NOTE** Before you integrate your PayPal account, please note that currently PayPal can only be used for one-time payments from your users. To take full advantage of all of our pricing options, we recommend integrating with Stripe as well as PayPal. More on that here!
Connecting PayPal to ThinkificYou’re able to take payment for your Thinkific courses via PayPal (one-time payments only). When you’re ready to get started, follow the instructions below to connect PayPal to Thinkific.
If you don't already have a PayPal account the first step will be to sign up here.
You can accept payment with just the Standard Personal account, but if you plan on using the PayPal IPN (see below in this article) you will need a Standard Business account. If you already have a personal account you can upgrade to the Standard Business account for free, just log into your account, find the Settings icon and scroll down to the “Account Options” section and you will see the “Upgrade to a business account” link.
Now log into your Thinkific site. Then click Integrations in your admin Dashboard on the left-hand side. Scroll down to the PayPal section and enter the email address associated with your PayPal account. Then click Save PayPal Settings.
And that’s all you need to do to be able to accept PayPal payments on your Thinkific site! Super easy, right?
Note: You also have the advanced option to add your PayPal IPN, but this is NOT required in order for you to take payment. This is only required if you want your PayPal refunds to show in our reporting. If you do, keep reading! If you don’t need this, you’re already done!
The PayPal IPN URL
Instant Payment Notification (IPN) is a message service that automatically sends notifications about events related to PayPal transactions. So, for example, once you add your Thinkific PayPal IPN URL to your PayPal account, PayPal can let Thinkific know when a refund is processed for a previous order.
Things to note about the PayPal IPN URL setting:
You must have a Standard Business account to use the PayPal IPN. If you have a personal account, you can upgrade for free.
The Paypal IPN is a good thing to set up since it helps with refund tracking. But again, it is not required to take payment via Paypal on your Thinkific site!
If you refund a customer in PayPal, the IPN will be used to automatically update the amount paid in the order in Thinkific. This is nice because it keeps your reporting accurate.
Please note that if you do refund a customer via PayPal, it will not end the enrollment automatically. You would need to do that manually - Here’s how!
Okay, ready to dive back in and set up the Paypal IPN? Here we go!
Once you've saved your PayPal email (in the above instructions), scroll back down to the PayPal section in the Integrations, click Show Paypal IPN URL and copy the link that appears.
In another window/tab, go to paypal.com and log into your PayPal account. Next to Log Out click on the Settings icon:
Next, click on My selling tools in the menu on the left side:
In the next screen, scroll down to the Getting paid and managing my risk section, find Instant Payment Notifications and click Update:
Now click Choose IPN Settings:
Finally, paste the link from earlier into the Notification URL field and make sure that Receive IPN messages (Enabled) is selected:
Phew! Now you've fully integrated your PayPal account with Thinkific! You can now receive purchases and handle refunds from PayPal.
I've entered the wrong Paypal email address, what do I do now?
If you've accidentally entered the wrong email address when setting up your Paypal account, don't worry because you can still receive the funds. You'll first want to log into your Paypal dashboard, and click the gear icon in the top right to go to your Account Settings page.
Then under My business info, go to Email address and click on Update. On this page, click on the "+" sign in the top right and add the exact email that was used in your Thinkific side Paypal integration; in this case, the mistyped email. This is then logged as an alternate email address for your Paypal account, so you can still receive the funds that have been sent to the wrong email.
Note: If you don't add an alternate email, the funds will be returned to the student after 30 days.
The Quaderno IPN URL
If you have a Quaderno account, you can also track taxes for orders taken on PayPal by adding your Quaderno IPN URL to the Integrations page. Simply paste your Quaderno IPN URL under Integrations > PayPal. More on Quaderno here!
And that’s what you need to know to set up your Thinkific-PayPal integration! If you have any questions, please don’t hesitate to get in touch.